Shipping
CAUTION: When outside temperatures reach 70 degrees, the temperatures inside delivery vehicles typically exceed 90 degrees and often exceed 100 degrees. Therefore, during these periods of high heat, we advise our customers to avoid buying those products which may not withstand such high temperatures. These would include: lip balms, lotion bars, and body butters.
Local pickups are available. Please call (501) 868-4920 for details.
We ship by your choice of U.S. Priority Mail, with delivery confirmation, FedEx, or UPS.
PLEASE NOTE: Our shopping cart does not include an on-line option for insurance for Priority Mail. You are at risk for damage or loss to your order unless you add insurance. If you wish to insure your Priority Mail shipped package, send us an email at Customer Service: customerservice@hisandhersstore.com.
For either UPS or Fed Ex, package values up to $100 are insured at no additional cost.
Shipping is calculated by our shopping cart as accurately as possible. However, once an order is packed and weighed, shipping may turn out to be more (or less) than the shopping cart quoted. We will charge your credit card for the correct amount due, or send you an email, if you are paying by check or money order.
Currently, we only charge the actual cost of shipping with no handling fee.
Please remember that we are changing our name, but not our dedication to excellence in products and customer service. Now: His & Hers, LLC found at HisandHersStore.com.
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Accepted Payment Methods
Our store accepts Visa, Mastercard, or Discover as well as payment by check, cashier's check or money order.
If you pay by check, please allow 5 - 7 business days for the check to clear.
Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is through a secure server with SSL encryption.
Ordering Questions
If you have special questions about ordering, please give us a call or send us an email. Our office hours are Monday through Friday, 9:00am -4:00pm Central Time.
Click here to send an email to Customer Service.
Customer Service
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Reorders
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For reorders by phone, call us at:
Local Little Rock, AR 501-868-4920
To email reorders:
reorders
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